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26
Jan

Chinese New Year

The Chinese New Year holiday is almost upon us, which means that millions of Chinese migrant laborers will be heading home to see their families and companies manufacturing in China will be leaning on their suppliers to ship as much as possible before the Chinese New Year shutdown.

Our clients often have a lot of questions about how to best prepare for the Chinese New Year holidays.  Admittedly for newcomers to China, working around the Chinese New Year holiday can be quite daunting.  Although the actual holiday itself is merely three days long, the Chinese government moves adjacent weekend days into working days, creating a contiguous seven day holiday.

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8
Oct

Stop and Have a Hamburger

Living in Asia and spending most of my time on the mainland of China leaves me missing so many of things that we take for granted in other areas of the world.  Western food is, of course, one of those things that is just hard to find outside of large cities.  A few weeks ago, I found myself criss-crossing Shanghai with several colleagues, looking for a sample of a hard to find electronic component.  After a few fruitless hours of searching the various markets, I suggested to everyone that we take a break for lunch;  this request for a lunch break happened to occur while in close proximity to one of the better hamburger spots in Shanghai, Kabb Grill. (It’s no Hodad’s Hamburger, our favorite from back home in San Diego, but hey you take what you can get around here!)

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11
Mar

Why the market won’t care about mobile payments until Apple does it

I promise this is not just my “sour grapes” in reaction to not making it to South By Southwest this year.  Ok maybe a little bit.

Listening to the PR engines wind up and prepare for takeoff as the annual South by Southwest festival gets underway, I started thinking about some of new applications that I have seen launch at the conference and have a fantastic first showing only to peter out in the weeks and years after the festival.  A recent question and subsequent post by my good friend Mitch Wagner got me thinking about mobile payments and where we are going to see the tipping from small trials (like this one being planned for, where else, Austin) to full adoption by the general public.

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8
Oct

It Takes a Village to Raise a Factory

These days there is a great deal of debate raging around the topic of manufacturing, with many former and aspiring manufacturing centers looking to attract factory investment from the worlds multinational corporations.

At this very moment I am in a hotel in Bangkok, which is seemingly the only place in town where one can escape the barrage of stakeholders extolling the advantages of opening a factory in Thailand. Their reasoning is not unfounded, and it does not take much looking around to see the fertile ground where upon the next global manufacturing powerhouse may arise.

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23
Aug
Scotch on The Rocks

Scotch on the rocks: The importance of context in outsourced manufacturing

In the movie Who Framed Roger Rabbit, we witness our protagonist, Eddie Valiant, order a “scotch on the rocks” from a cartoon waiter and we laugh when the waiter returns with a glass that contains scotch and, literally, rocks.

This humorous aside illustrates a very important lesson about conducting business in foreign lands: The context of the conversation matters just as much as, if not more than, the subject matter.

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10
Aug

The world was not built for expats

That’s usually the first piece of advice that I give to would-be expatriates, and it is one that I, throughout my career, continue to keep in the forefront of my mind.  I’ve become good at reciting PO box addresses as if they were my home address, at answering calls from my bank at 1AM because I’m unable to explain that yes I still have my same california number but it’s a skype number and I’m on the other side of the world, and at saying good morning to colleagues on a conference call when for you it’s late a night.  Through it all, expats will find themselves bowing to the immovable force of a world built to think and act locally, despite the catchy slogans on posters at our corporate headquarters.

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11
Apr

On becoming a manager

I’ve found that there is a clear distinction between the mindset of a manager and the mindset of another group that, for lack of a better term, I call the “doers”.  The difference in mindset is most apparent when things go wrong.  On the one hand, you have the doers.  When problems arise, this group is the first to grab their laptops, soldering irons, and toolboxes, and jump right in to sort out the issues. The managers, on the other hand, must take a different approach. Read more »

18
Mar

Lessons Learned in International Sourcing

I still remember my first international fixture sourcing trip.  Way back in 2005, I traveled with the founder of my previous employer (a fixture manufacturer) to China to explore our asian sourcing options. I remember it well because it left an impression on me that I will never forget.  In a few weeks of being on the ground, and visiting suppliers, I left knowing that we had seen the future; this is where manufacturing was gravitating now, and it was only going to accelerate in the future.  I also remember how “in over my head” I felt when trying to conduct business in a place where I knew almost nothing of the language, culture, or expectations. Read more »

17
Mar
Mike Diliberto's South by Southwest Speaker Badge

What a difference a year makes

The theme for this year at south by southwest conference is “What a difference a year makes”. I found this to be true in my own experience of the conference, and many of my fellow attendees made similar comments about the evolution of the conference in general.  As in my past year of attendance, my head is full of inspired writing that I am busily getting down onto paper.  So, consider this the first in a series of posts. Read more »

1
Mar
Photo of an abandoned retail mall

Haunted by the ghosts of retailers past

They say that those who do not learn from history are doomed to repeat it.

In the light of Best Buy’s recent decision to pull out of China and Turkey, one is led to conclude that there is still a lot of opportunity for the retailers of today to learn from the lessons of the past. It is doubly frustrating when you believe, as I do, that the very behaviors that led to the success of Best Buy in the United States would have been helpful to duplicate in their entry to china. Read more »